Podfeed Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Email address and name when you create an account.
• Payment Information: Payment details are processed securely by Stripe. We do not store your full credit card information.
• Generated Content: Audio files and transcripts you create using the Service, stored until you delete them.
• Usage Metadata: Anonymized statistics about feature usage to improve the Service. This data does not include personal identifiers.
• Device Information: Browser type and general device information for security and compatibility purposes.

2. Information We Do NOT Collect or Retain

• Uploaded source content (files, URLs, text) is deleted immediately after processing.
• We do not log or store user email addresses in our analytics systems.
• We do not retain generated scripts in analytics or logging systems.
• We do not track your location or collect GPS data.

3. How We Use Your Information

• Provide, maintain, and improve our Service.
• Process your subscriptions and payments.
• Generate podcast scripts and audio content based on your inputs.
• Communicate with you about your account and service updates.
• Analyze anonymized usage patterns to improve user experience.
• Detect, prevent, and address technical issues or fraudulent activities.

4. Third-Party Service Providers

We share data with the following categories of service providers to operate our Service:

• Cloud infrastructure and storage providers.
• Authentication and identity services.
• AI and voice synthesis providers for audio generation.
• Payment processors for subscription billing.
• Email service providers for transactional communications.

We do not sell your personal information to third parties. All service providers process data under contractual data processing agreements. A detailed list of sub-processors is available upon request for enterprise customers.

5. Data Retention and Deletion

• Account data is retained for the duration of your account.
• Generated audio and transcripts are retained until you delete them or close your account.
• Upon account deletion, all your personal data is permanently removed within 30 days.
• Anonymized usage statistics may be retained indefinitely as they contain no personal information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, access controls, and regular security assessments. Our infrastructure uses enterprise-grade cloud security controls.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security. Detailed security measures are documented in our Data Processing Agreement, available upon request.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Delete your account and all associated data at any time through account settings.
• Data Portability: Request an export of your data in a machine-readable format.
• Objection: Object to certain processing of your data.
• To exercise these rights, contact us at privacy@podfeed.ai or use the self-service options in your account settings.

8. Cookies

• We use essential cookies required for the Service to function properly.
• We use analytics cookies to understand how users interact with our Service.
• You can manage cookie preferences through your browser settings or our cookie consent banner.

9. Children's Privacy

Our Service is not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to remove that information promptly.

10. International Data Transfers

Your information is processed in the United States. For transfers from the EU/EEA, we rely on Standard Contractual Clauses and our service providers' data protection commitments. By using the Service, you consent to the transfer of your information to the United States.

11. GDPR Compliance (EU Users)

• Legal Basis: We process your data based on contractual necessity (to provide the Service), legitimate interests (to improve our Service), and consent (for marketing communications).
• Data Controller: SMH Labs Stockler Mehmeri Hiroki LTDA is the data controller for your personal information.
• EU Representative: For GDPR inquiries, contact privacy@podfeed.ai.
• You may lodge a complaint with your local data protection authority if you believe we have violated your rights.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also notify you by email.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

SMH Labs Stockler Mehmeri Hiroki LTDA (Podfeed)

Email: privacy@podfeed.ai